Why We Shine

 

 

As with our successful sales department, the Lettings division offers our clients a high-quality level of service from start to finish. All our lettings properties will be marketed with professional photographs and floor plans, which set us apart from our competitors and ensure properties are let quickly to avoid costly void periods.

 

Unlike other agents, we are open 6 days a week and we will never turn down prospective clients for viewings. Additionally, we will always ensure you are informed of any constructive feedback.

 

We offer a range of services from fully managed, where we will take control of the entire tenancy including any maintenance, right through to a simple tenant introduction.

 

This is all discussed during the initial valuation and can be catered to the individual needs and requirements of our landlords.

 

Client Money Protect

Paul Bott and Co are a member of Client Money Protect. This means that we are regulated in the way client money is held and used and our clients’ money is safeguarded whilst in the custody of us as an agency. For more details on the scheme please visit the website below where you can also verify our membership:

 

www.clientmoneyprotect.co.uk

 

Client Money Protect (CMP) is a government-approved Client Money Protection Membership Scheme that protects any money held by its Members on behalf of their clients should the member misappropriate it.  The business was formed in 2014 – originally as the UK’s first voluntary client money protection scheme outside of the traditional agent trade body organisations – and is also recognised in Scotland (under the Scotland Lettings Code of Conduct) and in Wales (under Rent Smart (Wales).

 

 cmp

 

The Property Ombudsman

Paul Bott and Co are a member of The Property Ombudsman Scheme. The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 29 years and provides consumers with a free, impartial and independent alternative dispute resolution service. For more details please use the link below:

 

www.tpos.co.uk

 

tpo